Frequently Asked Questions
FAQ's
What types of transcription services do you offer?
We offer a wide range of transcription services including academic transcription, legal transcription, medical transcription, business transcription, and general transcription. Whether you need transcriptions for interviews, meetings, conferences, podcasts, or any other audio/video content, we have you covered.
How do you ensure the accuracy of your transcriptions?
Our team of professional transcriptionists are highly skilled and experienced. Each transcription undergoes a thorough review process, including quality checks and proofreading, to ensure accuracy and completeness.
What is your turnaround time for transcription services?
Turnaround times vary depending on the length and complexity of the audio/video file. We offer flexible options, including standard, expedited, and rush services. Contact us with your project details for a specific time estimate.
How do you handle confidentiality and data security?
We take confidentiality and data security very seriously. All our transcriptionists sign non-disclosure agreements (NDAs), and we use secure file transfer protocols to protect your data. Your files are handled with the utmost care and privacy.
What audio/video formats do you accept?
We accept a wide variety of audio and video formats, including MP3, WAV, MP4, MOV, and more. If you have a specific format not listed, please contact us to confirm compatibility.
How do I submit my files for transcription?
You can easily submit your files through our secure online portal. Simply upload your audio or video files, provide any necessary instructions, and our team will take care of the rest.
What are your rates for transcription services?
Our rates are competitive and vary based on factors such as the length of the audio/video, the complexity of the content, and the desired turnaround time. Contact us for a customized quote tailored to your specific needs.
Do you offer verbatim transcription?
Yes, we offer both verbatim and clean read transcription options. Verbatim transcription includes all utterances, filler words, and non-verbal sounds, while clean read transcription is edited for readability and excludes unnecessary fillers.
How It Works
Upload Your Files
Easily upload your audio or video files through our secure portal.
Transcription Process
Our skilled transcribers get to work, ensuring every detail is captured.
Receive Your Transcript
Download your completed transcript from our secure portal.